A Novel Idea - self training on a copier

I always thought having resources quickly available to copier/MFP end users would make them more efficient and effective in their use of the MFP AND in their daily workflow. The Sharp company has released a great way to achieve this. Sometimes, during bigger installs, I also fill in as a trainer. After presenting a vast amount of information, I leave then with 5 resources to get answers and continued training. Besides a live help desk, manuals, C.D's and a website, Sharp provides a website and, now, video that runs right on the large color screen that walks you through the most used functions. Here is a statement from Sharp.

When your users have questions or need training, the My Sharp website is available 24/7 to provide them with the answers they need to be more productive. The My Sharp website features helpful demonstrations about using the scan, copy, print and fax capabilities found on your specific Sharp products, as well as using related software solutions and ordering replacement supplies.

The My Sharp dedicated customer training website is not only customized for your Sharp product, it provides information specific to your exact configuration to help you maximize your investment. And as your business needs evolve, the My Sharp website provides the flexibility to grow with you into the future.

Click HERE for a demo look.

Imagine your end users not having to tie up other people who have better things to do besides hold hands with someone at a copier. Your IT help desk not having phone calls concerning things end users should know. How about someone calling for help with scanning and all you do is email them a link to a video to show them exactly what they are trying to do. We even take this a step further as a company, but thats another blog. Stay tuned!

This is one of the many reasons we partner with Sharp.

Now enjoy another beautiful picture of a horse. This is one of our non profit's horses.